000 | 00473nam a2200205 4500 | ||
---|---|---|---|
001 | 002553 | ||
003 | DLC | ||
008 | 141112s1992 ck r 000 u spa d | ||
020 | _a9589042341 | ||
041 | 0 | _aspa | |
082 |
_a658.9 _bH341g |
||
100 | 0 | _aAlbrecht, Karl | |
245 | _aGerencia del servicio | ||
260 |
_aBogotá : _bLegis, _c1992 |
||
650 | _aServicio al cliente | ||
650 | _aMercadeo | ||
650 | _aServicio personal | ||
650 | _aLiderazgo | ||
942 |
_2ddc _cBK |
||
999 |
_c2550 _d2550 |